Terms of Service

1. Agreement to Terms

By accessing and using OKII's services, including our website, community platform, educational content, AI tools, and software solutions, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our services.

2. Description of Services

OKII provides the following services to commercial real estate professionals:

• AI Consultancy: Strategic guidance and implementation support for AI adoption in real estate
• Educational Platform: Courses, workshops, and training materials on AI applications
• Community Platform: Networking and knowledge-sharing opportunities
• Software Tools: AI-powered applications and utilities for real estate workflows
• Content & Resources: Articles, case studies, and industry insights

3. User Accounts and Registration

3.1 Account Creation

• You must provide accurate, current, and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You must be at least 18 years old and have the legal capacity to enter into these Terms
• You represent that you are a real estate professional or have a legitimate interest in our services

3.2 Account Responsibilities

• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account
• You may not share your account credentials with others
• We reserve the right to suspend or terminate accounts that violate these Terms

4. Acceptable Use Policy

4.1 Permitted Uses

• Access educational content for personal and professional development
• Use AI tools and software for legitimate real estate business purposes
• Participate in community discussions and networking activities
• Share knowledge and insights in a professional and constructive manner
• Engage with our consultancy services for business improvement

4.2 Prohibited Activities

• Violating any applicable laws or regulations
• Sharing confidential or proprietary information without authorization
• Spamming, harassing, or engaging in disruptive behavior
• Attempting to reverse engineer or copy our software or content
• Using our services for any illegal or unauthorized purpose
• Impersonating others or providing false information
• Interfering with the security or functionality of our services

5. Intellectual Property Rights

5.1 Our Content

All content, including but not limited to text, graphics, software, courses, and AI tools, is owned by OKII or our licensors and is protected by intellectual property laws.

5.2 License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use our services for your personal and professional development, subject to these Terms.

5.3 User-Generated Content

• You retain ownership of content you create and share
• You grant us a license to use, display, and distribute your content within our services
• You represent that you have the right to share any content you post
• We may remove content that violates these Terms or is inappropriate

6. Payment Terms

6.1 Subscription Services

• Some services require paid subscriptions or one-time payments
• Prices are subject to change with reasonable notice
• Payments are processed securely through our payment partners
• Subscriptions automatically renew unless cancelled

6.2 Refunds and Cancellations

• Refund policies vary by service type and are outlined at purchase
• You may cancel subscriptions at any time through your account settings
• No refunds for partial months or unused portions of services
• Consultancy services are subject to separate engagement agreements

7. Disclaimers and Limitations

7.1 Service Availability

We strive to provide reliable services but cannot guarantee uninterrupted access. Services may be temporarily unavailable due to maintenance, updates, or technical issues.

7.2 AI Tools and Content

• AI-generated content and recommendations are for informational purposes only
• You should verify all information and consult professionals for critical decisions
• We are not responsible for decisions made based on our AI tools or content
• Real estate markets and regulations vary by location and change over time

7.3 Limitation of Liability

To the maximum extent permitted by law, OKII shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Termination

9.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature.

9.2 Termination by Us

• We may terminate or suspend your account for violations of these Terms
• We may discontinue services with reasonable notice
• Upon termination, your right to access our services ceases immediately
• Some provisions of these Terms survive termination

10. Governing Law and Disputes

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration or in the courts of England and Wales.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after changes become effective constitutes acceptance of the new Terms.

12. Contact Information

If you have questions about these Terms of Service, please contact us: