Privacy Policy

Last updated: July 31, 2025

1. Introduction

OKII ("we," "our," or "us") is a real estate consultancy, education platform, and software provider specializing in AI solutions for commercial real estate professionals. This Privacy Policy explains how we collect, use, and protect your information when you use our services, including our website, community platform, educational content, and software tools.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, company name, job title, and professional credentials
  • Community Participation: Posts, comments, questions, and interactions within our community platform
  • Educational Progress: Course enrollments, completion status, and learning preferences
  • Consultation Requests: Business information, project details, and communication preferences
  • Software Usage: Feature preferences, customization settings, and feedback

2.2 Automatically Collected Information

  • Usage Data: Pages visited, time spent, features used, and navigation patterns
  • Technical Data: IP address, browser type, device information, and operating system
  • Cookies: Session data, preferences, and authentication tokens
  • Analytics: Performance metrics and user behavior insights

3. How We Use Your Information

3.1 Service Delivery

  • Provide access to our community platform and educational content
  • Deliver personalized AI tools and software solutions
  • Facilitate networking and collaboration opportunities
  • Process payments and manage subscriptions

3.2 Communication

  • Send educational content, industry insights, and AI updates
  • Notify you about community events, webinars, and networking opportunities
  • Provide customer support and respond to inquiries
  • Share product updates and new feature announcements

3.3 Improvement and Development

  • Analyze usage patterns to improve our services
  • Develop new AI tools and educational content
  • Conduct research on real estate industry trends
  • Enhance user experience and platform functionality

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

  • Community Features: Your profile information and posts may be visible to other community members
  • Service Providers: Trusted partners who help us deliver our services (payment processors, hosting providers, analytics tools)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication protocols
  • Secure hosting infrastructure and backup systems
  • Employee training on data protection practices

6. Your Rights and Choices

6.1 Access and Control

  • Access, update, or delete your personal information
  • Download your data in a portable format
  • Control your privacy settings and communication preferences
  • Request information about how we process your data

6.2 Communication Preferences

  • Unsubscribe from marketing emails at any time
  • Choose which types of notifications you receive
  • Control community visibility and interaction settings

7. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

  • Account Data: Retained while your account is active and for a reasonable period after deactivation
  • Community Content: May be retained for community continuity and historical reference
  • Analytics Data: Aggregated and anonymized for ongoing service improvement
  • Legal Requirements: Retained as required by applicable laws and regulations

8. UK Data Protection Laws

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. As a UK-based company, we are committed to protecting your data rights and ensuring lawful processing of your personal information.

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data in accordance with UK data protection laws.

9. International Data Transfers

Our services may be accessed from various countries. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights in accordance with applicable data protection laws, including UK GDPR requirements.

10. Children's Privacy

Our services are designed for real estate professionals and are not intended for children under 18. We do not knowingly collect personal information from children under 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: jake@okii.co.uk

Address: OKII, 86-90 Paul Street, EC2A 4NE, London, United Kingdom

Website: https://okii.co.uk